Dealership BS ? do you have to let them change oil

[azjeeper]

I just got a letter and now a phone call from the local dealership where i bought the 05 jeep unlimited rubicon .Saying in short they have to do the 3,000 3 month check up on the vehicle or it goes outta warrenty .YES it is free "the first visit" .But i care for my own rides .What i wanna know is every 3000 miles am i going to get a call from these money grubbing people who already screwed up 4 times prior to want to maintain MY vehicle ?And if i dont let them change the oil it goes outta warrenty ??? /ubbthreads/images/graemlins/furious.gif

[Marlon_JBT]

In short, they can't do that.

If you don't want them to work on it, just find another dealer.

[azjeeper]

Marlon , Thank for the speedy reley ! My problem is also i can do these simple check up 's MYSELF i do not wish to take a whole day sitting in a dealership waiting room while the "get to my jeep"Will it void the or any warrenty if i do my OWN oil changes and check-ups .
Right now i have done one oil change at 1,500 and its due for another current milage 3,100 .

[Marlon_JBT]

I do these simple check ups every week.

No, changing your own oil is not going to void any warranty. They're giving you BS.

However, it IS free... I'd just give it to the for the heck of it. /ubbthreads/images/graemlins/dance.gif

[Fred]

Cahnging oil CAN NOT and WILL not void the warrenty....UNLESS.....something goes wrong that can be traced to an oil related problam and you cannot proving proof of oil changes! Keep good records to include reciepts with dates ans write on the back of the reciepts milage. Just a suggestion you can do it however you see fit.

[imported_gblue]

Never heard of any such nonsense...

[Keithd2606]

my father just bought a new lincon town car and had the oil changed at walmart for the first 2 times, and it did infact void his warranty, he is going to court with them to try and get it back under warranty, when he called the manifactuer(sp?) they told him the same thing, plus if you wait so many miles after each 3k then its the same thing, so id be careful with it if i was you.

[Fred]

HE will win that court case. I called my warrenty company as well as my dealership AND DC direct, I was told by all three I can change my own oil or I can have it done at ANY oil change place and it will not effect my warrenty, the only catch is to provide proof it was done every 3000 miles

[Marlon_JBT]

I can understand the "so many miles after 3k miles, but THEY CANNOT just void your warranty like that. That court case is a definite win, however, did he try calling corporate headquarters (Dearborn, MI) to resolve this?

Keith, did your dad try a diff. dealer? Can dealers even void warranties? I thought that only the manufacturers themselves can do it...

[chris]

I dont see how that not lettin a dealership change your oil will void your warranty. We have people that only come in to have warranty work done on their cars and truck and we dont change their oil, most people go to wal mart b/c it is cheaper than a dealership. sounds like a load of bull to me but aint no tellin

[BillM]

Well I know on my Mazda Protege 5 it states plainly in the Owner's Manual that the oil change interval is 7500 miles for this area of the country. If I lived in Arizona then it would be 3000 miles because of all the dust. And as far as a dealer voiding a warranty they can't technically void it. But they can refuse to do the work under warranty and the only thing you can do is request that they setup a meeting with the factory rep next time he/she is in town. As far as you providing proof that you changed the oil when you were supposed to, that ain't so. They have to prove you did not do it. Honda's have a light that comes on when you need to change the oil. So does the Corvette. This is something that the dealer resets when they change your oil. I had the Honda dealer show me how to do this. There is a spot in the instrument cluster where you insert the key and it resets it on the Honda. But you do not have to do this. Some dealers are just b-holes about this. I have known of dealers refusing to do warranty work on the engine because someone had installed an aftermarket stereo. One has nothing to da we the other. The federal government passed laws several years ago because of this. They said if the aftermarket part had nothing to do with the failure then they had to cover it. Manufacturers/dealers were getting away with charging ppl for repairs that were under warranty and believe it or not the Feds stepped in to help. Needless to say I think the aftermarket parts companies had alot to do with that one.

[mullins87]

Bill's right. It's called the Magnusson-Moss Act. The company/dealership has to prove the aftermarket part/service did infact cause the failure.

That dealership is full of it. I'm thinking you should contact someone higher up with DC or even call the BBB to report them. There's no telling how many people they are coercing into letting them do all their regular maintenance.

[Keithd2606]

Im not too sure who he has contacted about the matter other then the manufacturer which i assume is the H.Q. in mich. but not sure, but yeah he will win the case, they offered him the warrenty back but under new terms which he didnt accept, but his lawyer seems to think when they push it hard that they will just give it back in full.

[Micah]

A buddy of mine at work had his warranty voided on his explorer for not having the dealership do the oil changes. His motor blew up and they just said to bad. His dad is some big wig at for too.

[mikea]

They can't void the warranty like that. Most quick lube outfits are authorized by the manufacuer. Now some oils are not up to par with specs. Or you might use the wrong type of oil. If Wal-Mart uses inferrior oil that might void the warranty.

Now I do take mine to the dealership for all service work since they have covered everything I'v had go wrong even with a 4" lift and 33's

[spoiledbrat]

[ QUOTE ]
Never heard of any such nonsense...

[/ QUOTE ]

Makes 2 of us, and I work in a dealership /ubbthreads/images/graemlins/screwy.gif

[azjeeper]

sweet karma ! the 2 bozos that told me this crap at the same dealership where i got the jeep seem to be missing from thier jobs ..I would suggest to you jeep owners to use a quality oil filter .I was informed by more than one tech and parts person that jeep DC filters have a diaphram / baffle built in to the filter as not to let the oil blled out causing dry starts .Just a lil FYI for ya all . Thanks for the replies , i knew the statements had to be a tactic to use dealer services .Funny thing i also wanted to add , i asked how much to swap out the brand new spare w/ the right rear so i could get some milage on it 19.95 to take the spare off and move it to the right rear and place the right rear on to the spare tire carrier .I laughed and did the deed myself in thier parking lot in 3 mins .One of the shirt and tie people came out and asked if i was having trouble , i said nope just saving 20 buxs .

[cjones]

When I had my 350Z, they (dealership) planly told me, that I can change my own oil, but had to buy a Nissan oil filter from them. If I used anyother filter it would viod the warrenty. The filter was around $6.50 + oil + the thing is so low to the ground + had to take a plastic "skid plate" off, which was a pain. I would raither them change the oil than go through all that trouble. They only charged 27.00 to do it. As far as the Jeep goes, I change my own oil.

[Tomster]

sweet karma ! the 2 bozos that told me this crap at the same dealership where i got the jeep seem to be missing from thier jobs ..I would suggest to you jeep owners to use a quality oil filter .I was informed by more than one tech and parts person that jeep DC filters have a diaphram / baffle built in to the filter as not to let the oil blled out causing dry starts .Just a lil FYI for ya all . Thanks for the replies , i knew the statements had to be a tactic to use dealer services .Funny thing i also wanted to add , i asked how much to swap out the brand new spare w/ the right rear so i could get some milage on it 19.95 to take the spare off and move it to the right rear and place the right rear on to the spare tire carrier .I laughed and did the deed myself in thier parking lot in 3 mins .One of the shirt and tie people came out and asked if i was having trouble , i said nope just saving 20 buxs .

AZ:

That diaphragm is called an anti-drain-back valve, and most filters have them.

Unless a filter is mounted on the engine perfectly vertical, the oil will run out when the engine is shut off and there is no more oil pressure to keep it full. Then, when the engine is restarted, no oil circulates to the critical parts until the filter fills back up. That only takes a couple seconds, but, still, when this is repeated on each start, you can imagine how long the engine will have run without oil circulation in a year's time. So, a good filter will have an anti-drain-back valve, unless it was made specifically for a type of vehicle where the filter is mounted vertically.

Tomster

[jwrubi]

Change your own oil, do your own services! Just save all receipts associated with the services for proof that you used the right fluids etc. Jason

[Paul E]

One thing about keeping receipts.

DO NOT KEEP THEM IN YOUR JEEP!

They will often contain your CC number (if you pay for the stuff that way). Another reason - some receipts are still on thermal paper. In your jeep, they will fade.

I keep a folder for that stuff in my office at home.